While you may not need the same cashier to ring up your
purchases at the store or the same waiter to take your order at
a restaurant, there are definite benefits to seeing the same
doctor visit after visit. In fact, when it comes to your
health, one of the most important things you can do is to
establish a relationship with a primary care doctor, such as a
family physician. That’s because in this age of increasing
health system size and complexity, patients need to be able to
rely on the touchstone of a caring relationship with a doctor
who knows their medical history and is familiar with the
physical, psychological and lifestyle factors that may impact
their health.
“A personal physician feels an emotional obligation to success
in your healthcare like no other health provider can,” said
David Hutchinson, M.D., a Duluth family physician and chair of
the Minnesota Academy of Family Physicians (MAFP) Board of
Directors. “They’re someone who will go the extra mile on your
behalf so that you aren’t treated like a number or feel
forgotten by the system.”
Patients who have sought out a personal physician say working
with a doctor they trust is key to living life well.
“Having a personal physician to coordinate my care has been
absolutely crucial,” said Victoria Homstad, a patient of Dr.
Hutchinson’s for the last seven years. Homstad lives near Moose
Lake, MN, and has a complex medical picture that involves many
issues, including diabetes and heart disease.
Homstad said if it wasn’t for Dr. Hutchinson keeping a thread on
all the aspects of her conditions and treatments, she doesn’t
know what outcome she could have expected.
“Without the benefit of a personal physician, I would have been
forced to relate my history time and time again to different
physicians with the possibility that someone might miss critical
piece of the puzzle. With that scenario, the odds are in favor
of a major error somewhere along the line,” Homstad added.
Other examples of this important relationship are evident in the
letters patients have written to nominate their family doctors
for the annual “Minnesota Family Physician of the Year” award.
In one letter, a patient wrote “at every stage of my life, my
doctor has anticipated my age and career related health issues
which have helped me prevent any serious medical problems.”
Another wrote “she is not only our doctor, but our ally as
well.”
Dr. Hutchinson describes a personal physician as someone of whom
you can ask sensitive questions and who you can trust to give
tough answers. He says a personal physician understands your
circumstances, your values, your individual needs and your
preferences.
“They know what has happened to you and in what sequence, they
know what has worked for you and what has not – all of this
makes a personal physician one of the most effective health
resources you can have,” said Dr. Hutchinson.
Having a personal physician is a key part of establishing a
medical home – a concept that Minnesota family doctors are
working hard to promote. A medical home is not a concrete
structure like a house or a building, but it’s an approach to
offering a level of healthcare that all patients deserve. It
allows patients to know that their care is personal, accurate
and safe. Having a medical home means:
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You have a relationship with a doctor or group of doctors who
know you and your family
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You rely on a clinic or clinic system to coordinate all of
your medical care in a timely manner – from regular check-ups
to specialized treatment
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Your clinic utilizes health information technology so that
your records are accurate and easily accessible to all of
those involved with your care
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Your care is comprehensive and considers the “big picture”
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Your care is consistent with your needs and values
And there is growing evidence to indicate that people and
countries with adequate access to primary care realize a number
of health and economic benefits. A study in the March 2005
issue of Health Affairs, a leading journal of health
policy, indicates that a higher ratio of primary care
physicians to population results in lower overall mortality
rates as well as for heart disease and cancer. In fact, when
compared our industrialized peers, the United States ranks
lowest in primary care functions and health outcomes, but
highest in healthcare spending. Other reported benefits of a
medical home include better preventive care and patient
outcomes, lower overall cost of services within the healthcare
system as a whole, less use of emergency departments and
hospitals and a greater satisfaction for both patients and
physicians.
“We really need to make sure that patients, lawmakers and
insurers understand the impact that personal physicians and
medical homes can have on our society,” Dr. Hutchinson said.
“Then we need to work together to make sure that our healthcare
system changes in healthy ways.”